Data + Privacy

Please see details of how your data is stored and used below. You can also request copies of your data, or your data to be removed from this store below.

How we store your data

Your data is securely stored and we never store payment details. The below table shows the data we collect and store.

Data stored indefinitely:

  • Ticket Holder Name
  • Ticket Holder Email
  • Ticket Holder Address
  • Ticket Holder Phone Number
  • Cardholder Name
  • Cardholder Email
  • Cardholder Address
  • Cardholder Phone Number
  • Last 4 Card Digits
  • Customer IP
  • Approximate IP Location
  • Some custom data collection fields may also be captured by this store

Data stored temporarily:

  • Cookies + Sessions during checkout (cleared afterwards)
  • Photo ID if required to validate your order - deleted 90 days after the event.
  • Some log files may contain your IP address for up to 180 days.

We ensure all data is securely handled, with any sensitive information encrypted in our secure, managed data centres.

GDPR Data Request

If you would like a copy of all data stored for you, or you would like your data removed/anonymised, please fill out the below form.

Once we receive your request we will contact you within 3 working days to verify your identity and then complete the request.

Wild Life Drawing Data Policy

Welcome to our privacy policy. 

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. 

This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

  1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, browse this website or book a class. 

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them. 

Controller

We are the controller and responsible for determining how we will control and process your personal data. Our company details are: 

Name: Wild Life Drawing Ltd

Company Registration Number: 13829063

Address: Flat 8, Nonet House, 131-133 Lower Clapton Road, London, England, E5 0NP

Contact details:

If you have any questions about this privacy policy or our privacy practices, you can contact us by email to info@wildlifedrawing.co.ukor by sending us a message through the ‘Contact Us’ page on our website.

You can also contact us by post to Studio One, 1 Bodney Road, London, E8 1AY.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites (including links to Eventcube’s website when purchasing tickets to our classes), plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

  1. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, and date of birth.
  • Contact Data includes telephone number, billing address, and email address.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and details of classes and other products you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. 
  • Usage Data includes information about how you use our website. 
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We do we collect any information about criminal convictions and offences.

If you do not provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you do not provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods). In this case, we may have to cancel a class you have with us but we will notify you if this is the case at the time. 

  1. How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms on our website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you 
  • Enquire about a product or a class via our website;
  • Subscribe to our mailing list;
  • Book a class or lesson via our website; or
  • give us feedback. 
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
  • Third parties or publicly available sources. We may receive personal data about you:
    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
  1. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. 

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To review and respond to enquiries submitted via our website or by post

(a) Identity 

(b) Contact 

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to recover debts due to us)

To register you as a new customer

(a) Identity 

(b) Contact

(c) Financial

Performance of a contract with you

To allow you to book a place our drawing classes and sessions, including manage payments, fees and charges

(a) Identity 

(b) Contact 

(c) Financial 

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to recover debts due to us)

To make suggestions and recommendations to you about goods that may be of interest to you

(a) Identity 

(b) Contact 

(c) Technical 

(d) Usage 

(e) Marketing and Communications

Necessary for our legitimate interests (to develop our class offerings and grow our business)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity 

(b) Contact 

(c) Marketing and Communications

(a) Performance of a contract with you 

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)

To enable you to partake in a prize draw, competition or complete a survey

(a) Identity 

(b) Contact 

(c) Usage 

(d) Marketing and Communications

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)  

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation